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FILED: NEW YORK COUNTY CLERK 01/19/2024 05:00 PM INDEX NO. 652969/2023
NYSCEF DOC. NO. 5 RECEIVED NYSCEF: 01/22/2024
SUPREME COURT OF THE STATE OF NEW YORK
COUNTY OF NEW YORK
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GENERATION JOY LLC, Index No.: 652969/2023
Plaintiff,
-against- ATTORNEY AFFIRMATION
WOONAM BIO & ENVIRONMENT CO. LTD., Motion Sequence
No. 001
Defendant.
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DAVID A. GOLD, an attorney duly admitted to the practice of law in the State of New
York, hereby affirms, pursuant to CPLR 2106, as follows:
1. I am associated with the law firm KANE KESSLER, P.C., attorneys for Plaintiff
Generation Joy LLC (“Plaintiff”) in the above captioned action and I am fully familiar with the
facts and circumstances surrounding this matter based upon the files and records maintained in
your affirmant’s office.
2. I submit this affirmation in support of Plaintiff’s Order to Show Cause seeking an
Order: (a) extending the time to serve, a Korean company, Defendant Woonam Bio &
Environment Co. Ltd. (“Defendant”) with the Summons and Complaint under CPLR 306-b; and
(b) authorizing service of Defendant by alternative means (email and overnight mail) under
CPLR 311(b).
3. Despite Plaintiff’s best efforts, and after spending significant time and resources,
including in excess of $1,500 in process server and translation fees, Plaintiff has been unable to
effectuate service of process through normal procedures, necessitating the need for judicial
intervention and leave to serve Defendant through alternative means. As explained further
below, Plaintiff requests leave to serve Defendant via both email and overnight mail at multiple
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addresses, including Defendant’s counsel’s address. Defendant will suffer no prejudice.
Moreover, Plaintiff’s request to serve Defendant by email and overnight mail, on Defendant’s
counsel meets the goal of due process ensuring Defendant will have notice of this matter and a
fair opportunity to be heard.
BACKGROUND 1
4. Plaintiff is a Delaware limited liability company with offices in New York, New
York. (Compl., ¶ 2.) Plaintiff specializes in, inter alia, sale of collagen-based supplement
products. (Id.)
5. On or about December 24, 2021, Plaintiff entered into a contract with Defendant,
a Korean company, granting it exclusive rights to distribute Plaintiff’s products, including but
not limited to, Plaintiff’s proprietary collagen powders and creams, lotions, and other products in
South Korea (the “Agreement”). (Id., ¶ 6.) 2
6. Under the terms of the Agreement, Plaintiff appointed Defendant as its “exclusive
distributor” during the term of the Agreement, which expires at the end of this year, December
31, 2024. (Id., ¶ 7.) Defendant agreed to “purchase inventory from [Plaintiff] on a cumulative
basis for each Calendar Year in amounts equal to or greater than” $1,000,000 for calendar year
2022, $1,200,000 for calendar year 2023, and $1,500,000 for calendar year 2024 (“Minimum
Cost Purchases”). (Id., ¶ 8.)
7. Additionally, Defendant agreed to “use its reasonable best efforts to actively
promote the marketing and sale of” Plaintiff’s products. (Id., ¶ 10.) During the term of the
Agreement, Defendant had, and continues to have, an obligation to submit to Plaintiff “for
approval a detailed schedule of [Defendant’s] advertising and marketing plan and budget … for
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A copy of the Summons and Complaint (“Compl.”) is annexed hereto as Exhibit 1.
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A copy of the Agreement is annexed hereto as Exhibit 2.
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each” year (“Marketing Plan”), something Defendant failed to do. (Id., ¶¶ 10, 16.) Defendant
also agreed that it would “spend no less than twenty-five percent (25%) of the dollar value of the
gross purchases of Products made by [Defendant] from [Plaintiff] during the Calendar Year on
advertising, marketing, public relations, social media, marketing, celebrity endorsements,
influencers, and other promotional activities …”, something again Defendant failed to do. (Id.,
¶¶ 13, 17.)
8. Defendant’s Chief Executive Officer and President, Joon S. Ryu, signed the
Agreement on behalf of Defendant and initialed each page. (Id., ¶ 14; see also Ex. 2.)
9. Yet, less than a year after entering into the Agreement, Defendant repeatedly
breached its obligations under the Agreement, resulting in millions of dollars of damages to
Plaintiff. (Id., ¶¶ 15, 37.) Among other things Defendant failed to pay for products that it
ordered and received and failed to purchase the minimum amount of yearly products. (Id., ¶¶ 16-
18.) On or about October 7, 2022, Defendant assured Plaintiff that it would meet its obligations.
(Id., ¶ 20.) Defendant, however, fell short, failing to meet the minimum purchase amount by
$795,700. (Id.)
10. The following year, the situation only grew worse. Defendant ordered and
received $115,200 in products, but failed to remit any payment for the products. (Id., ¶ 21.)
11. In order to avoid the need for litigation, Plaintiff repeatedly contacted Defendant
via email about the breaches. (Id., ¶ 23.) Although Defendant responded to Plaintiff’s emails,
assuring it would cure its breaches and meet its obligations, Defendant failed to take any steps to
meet its obligations under the Agreement. (Id.)
12. Eventually, Plaintiff served formal notice on Defendant concerning its various
breaches, to which Defendant provided no definitive response. (Id., ¶ 25.) To the extent
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Defendant did respond, Defendant provided no commitment that it would comply with its
obligations under the Agreement. (Id.) On April 28, 2023, Plaintiff’s counsel sent Defendant a
formal notice, outlining the various breaches committed by Defendant. (Id., ¶ 26.) Defendant
never responded to Plaintiff’s notice. (Id., ¶ 27.)
13. On May 11, 2023, Plaintiff’s counsel sent Defendant a follow up email,
concerning the notice sent on April 28, 2023, but again received no response. A copy of
counsel’s email is annexed hereto as Exhibit 3.
14. On May 30, 2023, Plaintiff’s counsel again emailed Defendant annexing a draft of
the complaint, stating that Plaintiff would initiate a lawsuit unless Defendant responded within
three business days with a proposal for addresses Defendant’s various breaches of the
Agreement. A copy of counsel’s email is annexed hereto as Exhibit 4. Yet again, Defendant
provided no response, necessitating the need for this lawsuit.
FAILED EFFORTS TO SERVE DEFENDANT
15. Plaintiff commenced this action by filing a Summons and Complaint on June 21
2023. (See NYSCEF Doc. No. 1.) Several days after filing the Summons and Complaint,
Plaintiff received a bid from an international process server to translate and serve the Summons
and Complaint in accordance with the Hague Convention on the Service Abroad of Judicial and
Extrajudicial Documents in Civil or Commercial Matters (“Hague Convention”). In its bid, the
process server advised that it would take three to five months to effectuate service and cost a
minimum of $1,640.50.
16. Plaintiff immediately remitted payment and commenced the process of attempting
to effectuate service under the Hague Convention. Plaintiff directed that the Korean Central
Authority serve Defendant at its business address located at: Woonam Bio & Environment Co.
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Ltd., Woonam Building 2F, Samalro15-Gil22 (Munjung-dong), Songpa-gu, Seoul, Korea 05801.
Defendant listed this same address in the Agreement as the address to serve any notice. (See Ex.
2, ¶ 24.)
17. After repeated requests for updates on the status of service, on October 20, 2023,
the process server advised that the Korean Central Authority responded that the Summons and
Complaint had not been served and provided a certificate of non-service. A copy of the
certificate of service is annexed hereto as Exhibit 5. Plaintiff subsequently obtained a translation
of the certificate of non-service and learned that the Korean Central Authority attempted service
on September 5, 2023, September 6, 2023, and September 7, 2023, but was unable to gain access
to the premises because the doors were locked. A copy of the translated certificate of service is
annexed hereto as Exhibit 6.
18. After receiving the translated certificate of non-service, Plaintiff searched for an
alternative business address to effectuate service. In early December 2023, Plaintiff learned of
another address Defendant may be operating from: 22 Saemal-Ro 15gil, Songpa-Gu, Seoul,
Korea. Plaintiff however, has been unable to confirm whether or not Defendant is located at the
newly discovered address.
ARGUMENT
POINT I
GOOD CAUSE EXISTS TO EXTEND PLAINTIFF’S TIME FOR SERVICE
19. While CPLR 306-b states that service of a Summons and Complaint must be
made within 120 days of filing, the Court may “extend the time for service” upon a showing of
“good cause” or “in the interest of justice.” Both apply here.
20. “To establish good cause, a plaintiff must demonstrate reasonable diligence in
attempting service,” and “good cause may be found to exist where the plaintiff’s failure to timely
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serve process is a result of circumstances beyond plaintiff’s control.” Bumpus v. New York City
Transit Autho., 66 A.D. 3d 26, 32 (2d Dep’t 2009); see also Kulpa v. Jackson, 3 Misc. 3d 227
(Sup. Ct. Oneida Co. 2004) (granting extension of time, and expedited service by e-mail, due to
the difficulties involved in serving a litigant in a foreign country under the Hague Service
Convention).
21. Even in the absence of good cause, CPLR 306-b permits the Court to grant an
extension of time in the interest of justice. Leader v. Maroney, Ponzini & Spencer, 97 N.Y.2d
95, 105 (2001). As explained by the Court of Appeals:
The interest of justice standard requires a careful judicial analysis
of the factual setting of the case and a balancing of the competing
interests presented by the parties. Unlike an extension request
premised on good cause, a plaintiff need not establish reasonably
diligent efforts at service as a threshold matter. However, the court
may consider diligence, or lack thereof, along with any other
relevant factor in making its determination, including expiration of
the Statute of Limitations, the meritorious nature of the cause of
action, the length of delay in service, the promptness of a plaintiff's
request for the extension of time, and prejudice to defendant.
Leader, 97 N.Y.2d at 105–06. Here, both the interest of justice and the existence of good cause
warrant an extension of time to serve Defendant.
22. As discussed above, Plaintiff made a diligent effort to effect service of process on
Defendant immediately following the filing of the Summons and Complaint. Within a week
after filing the Summons and Complaint, Plaintiff retained a foreign process server to serve
Defendant in Korea pursuant to the Hague Convention. Working through the Korean Central
Authority, Plaintiff’s foreign process server made three separate attempts to serve Defendant in
Korea at Defendant’s business address and at the address listed in the parties’ contract. (See Ex.
6.) Despite these good faith efforts and spending hundreds of dollars in process server and
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translation fees, for reasons beyond its control, Plaintiff was unable to effectuate service.
Bumpus, 66 A.D.3d at 32 (“[G]ood cause may be found to exist where the plaintiff's failure to
timely serve process is a result of circumstances beyond the plaintiff's control.”); see also D & V
Realty LLC v. Mikhail Vasilyevich Klyukin, No. 656782/2022, 2022 WL 17753220, at *1 (Sup.
Ct. N.Y. Co. Dec. 14, 2022) (finding good cause where plaintiff made efforts to locate and serve
defendant abroad). This alone provides a sufficient basis to grant Plaintiff’s request for
additional time.
23. Likewise, the interest of justice decidedly points in favor of granting Plaintiff’s
application. Unlike good cause, the interest of justice is much broader, requiring no showing of
reasonable diligence, accommodating late service “due to mistake, confusion or oversight, so
long as there is no prejudice to the defendant.” Dragons 516 Ltd. v. Knights Genesis Inv. Ltd.,
78 Misc. 3d 1203(A) (Sup. Ct. N.Y. Co. 2023), quoting Matter of Baumann & Sons Buses, Inc. v
Ossining Union Free Sch. Dist., 121 AD3d 1110, 1113 (1st Dep’t 2014).
24. Here, Defendant will suffer no prejudice if the Court grants Plaintiff’s motion.
No discovery has taken place and the Court has entered no scheduling orders.
25. Moreover, Plaintiff has diligently attempted to effectuate service. The difficulties
Plaintiff has encountered in effectuating service abroad under the Hague Convention are not only
relevant but weigh in favor of granting Plaintiff’s application. See Certain Underwriters at
Interest at Lloyd's of London Jointly and Severally Subscribing to Policy # SS0005017 v. Solow
& Co., Inc, No. 652488/2019, 2023 WL 2971396, at *1 (Sup. Ct. N.Y. Co. Apr. 13, 2023)
(“Difficulties associated with service abroad through the Hague Convention is a relevant factor
in determining whether to enlarge a plaintiff's time for service of process.”).
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26. Additionally, Plaintiff has a meritorious claim for breach of contract. Defendant
has repeatedly breached its obligations under the Agreement not only failing to make yearly
minimum purchases, but also failing to pay for products it received from Plaintiff. It is not only
in the interest of justice to grant Plaintiff’s request for additional time, but it is also consistent
with the Court’s policy of deciding cases on the merits where possible. See, e.g., Henneberry v.
Borstein, 91 A.D.3d 493, 497 (1st Dep’t 2012) (“Granting plaintiff the opportunity to pursue this
action is not only consistent with the “interest of justice” exception set forth in CPLR 306–b, but
also with our strong interest in deciding cases on the merits where possible.”).
27. As a result, Plaintiff requests that the Court extend the time to serve process under
CPLR 306-b to 30 days from the entry of the Court’s order on this application. During the 30-
day extension, Plaintiff will attempt service of process using the alternative methods discussed
below (Point II).
POINT II
THE COURT SHOULD GRANT PLAINTIFF’S REQUEST TO EFFECTUATE SERVICE VIA
ALTERNATIVE MEANS
28. In addition to granting Plaintiff’s request for an extension of time to serve
process, the Court should also grant Plaintiff’s request to serve Defendant via email and
overnight mail after Plaintiff’s failed efforts to serve Defendant through the Hague Convention.
If granted permission, Plaintiff intends to effectuate service by:
(a) emailing a copy of the Summons and Complaint to Defendant’s CEO and
President, Joon S. Ryu, at his email address: joonryu@market7.co.kr (the same email address
used by Plaintiff and Plaintiff’s counsel to correspond with Defendant and that is listed in the
Agreement and from which email address Defendant’s president has responded);
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(b) sending via overnight mail to Defendant’s address listed in the Agreement
(Woonam Bio & Environment Co. Ltd., Woonam Building 2F, Samalro15-Gil22 (Munjung-
dong), Songpa-gu, Seoul, Korea 05801);
(c) sending via overnight mail to the alternative address Defendant may be
operating from (22 Saemal-Ro 15gil, Songpa-Gu, Seoul, Korea 05801); and
(d) sending via overnight mail and email a copy to Defendant’s counsel listed
in the Agreement (Kim & Chang, Seyang Building, 39, Sajik-ro 8-gil, Jongno-gu, Seoul, Korea
03170, jbkim@kimchang.com).
29. If service on a corporation is impracticable, the Court may direct another manner
of service upon motion pursuant to CPLR 311(b). Not surprisingly, both state and federal courts
have authorized service of process by email, Facebook, local publication, and certified mail if a
plaintiff demonstrates that such service is likely to reach the defendant. See F.T.C. v.
PCCare247 Inc., No. 12 Civ. 7189 (PAE), 2013 WL 841037, at *4 (S.D.N.Y. Mar. 7, 2013)
(finding service by email and, “for sake of thoroughness,” by Facebook to be reasonably
calculated to provide defendants with notice of future filings); D.R.I., Inc. v. Dennis, No. 3 Civ
10026 (PKL), 2004 WL 1237511, at *1 (S.D.N.Y. Jun. 3, 2004) (granting permission to serve by
certified mail, by publication in a local newspaper, and by e-mail); Korea Deposit Ins. Corp. v.
Jung, 59 Misc. 3d 442, 446 (Sup. Ct. N.Y. Co. 2017) (permitting service via email); Ferrarese v.
Shaw, 164 F. Supp. 3d 361, 367 (E.D.N.Y. 2016) (authorizing service by email, Facebook, and
ordering service by mail on defendant's sister).
30. “Although the impracticability standard is not capable of easy definition, [a]
showing of impracticability” does not require proof of actual prior attempts to serve a party
under the methods outlined by the CPLR. Safadjou v. Mohammadi, 105 A.D.3d 1423, 1424 (4th
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Dep't 2013). New York courts regularly find service impracticable where “plaintiff has been
unsuccessful in obtaining either a business or home address for defendant, even though [it] has
diligently sought that information.” Baidoo v. Blood-Drazku, 48 Misc. 3d 309, 312 (Sup. Ct.
N.Y. Co. 2015). Moreover, unsuccessful attempts to serve a defendant are strong evidence of
impracticability. See Hollow v. Hollow, 193 Misc. 2d 691, 694 (Sup. Ct. Oswego Co. 2002).
31. Finally, to satisfy due process, any alternative means of service must be
“reasonably calculated, under all the circumstances, to apprise interested parties of the pendency
of the action and afford them an opportunity to present their objections.” Mullane v. Central
Hanover Bank & Trust Co., 339 U.S. 306, 314 (1950); see also Alfred E. Mann Living Tr. v.
ETIRC Aviation S.a.r.l., 78 A.D.3d 137, 141 (1st Dep’t 2010) (“Indeed, both New York courts
and federal courts have, upon application by plaintiffs, authorized e-mail service of process as an
appropriate alternative method when the statutory methods have proven ineffective.”).
32. As discussed above, any further attempts to serve Defendant pursuant to the
Hague Convention are not only costly and time consuming, but also impractical. Plaintiff tried
and failed to serve Defendant through the Hague Convention despite the fact that Plaintiff’s
process server made multiple attempts to effectuate service. Any additional attempts will only
waste time and resources. Moreover, there is no guarantee that further attempts via the Hague
Convention will be more successful. Snyder v. Alternative Energy Inc., 19 Misc. 3d 954 (Civ.
Ct. 2008) (granting service on an individual defendant and his company via email pursuant to
CPLR 308(5) and 311(b), due to plaintiff’s inability to locate a current address despite diligent
efforts to do so).
33. By contrast, serving Defendant via email can be accomplished quickly, at
minimal costs, and is reasonably calculated to give Defendant notice of this action. See Makina
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ve Kimya Endustrisi A.S. v. A.S.A.P. Logistics Ltd., No. 22 CV 3933 (PGG), 2022 WL 3018243,
at *4 (S.D.N.Y. July 29, 2022) (“Service by email alone comports with due process where a
plaintiff demonstrates that the email is likely to reach the defendant.”); see also Mattel, Inc. v.
Animefun Store, No. 18 CIV. 8824 (LAP), 2020 WL 2097624, at *5 (S.D.N.Y. May 1, 2020)
(finding email comported with due process where, inter alia, defendant engaged in regular email
communications); Grp. One Ltd. v. GTE GmbH, 523 F. Supp. 3d 323, 345 (E.D.N.Y. 2021)
(finding service via email satisfied due process where defendant communicated with plaintiff’s
counsel via email). As discussed above, prior to the commencement of this action, the parties
regularly communicated about this matter via email. An example of those communications is
annexed hereto as Exhibit 7. Moreover, there is nothing prohibiting alternative service via email.
Renren, Inc. v. XXX, 67 Misc. 3d 1219(A), 127 N.Y.S.3d 702 (N.Y. Sup. Ct. 2020), aff'd sub
nom. Matter of Renren, Inc., 192 A.D.3d 539, 140 N.Y.S.3d 701 (1st Dep’t 2021) (“As the First
Department has explained, ‘while service of process by e-mail is not directly authorized by either
the CPLR or the Hague Convention, it is not prohibited under either state or federal law, or the
Hague Convention, given appropriate circumstances.’”) quoting Alfred E. Mann Living Trust v.
ETIRC Aviation S.a.r.l., 78 AD3d 137, 141 (1st Dept 2010).
34. Out of an abundance of caution, in addition to leave to serve via email, Plaintiff
also requests leave to serve Defendant via overnight mail and by providing copies of the
Summons and Complaint via email and overnight mail to Defendant’s counsel listed in the
Agreement. These additional steps should erase any lingering doubt as to the sufficiency service,
ensuring Defendant has notice of this matter and an opportunity to be heard.
35. No prior application has been made for the relief requested herein.
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WHEREFORE, Plaintiff respectfully requests that this Court grant the motion of
Plaintiff Generation Joy LLC in its entirety, and issue an Order:
(a) Extending Plaintiff’s time to serve Defendant with the Summons and
Complaint to 30 days from the entry of the Court’s Order pursuant to CPLR 306-b;
(b) Pursuant to CPLR 311(b), granting Plaintiff leave to serve Defendant by:
(i) sending a copy of the Summons and Complaint to Defendant’s President and CEO, Joon S.
Ryu, by email at joonryu@market7.co.kr; (ii) sending a copy of the Summons and Complaint by
overnight mail to Defendant’s addresses at Woonam Building 2F, Samalro15-Gil22 (Munjung-
dong), Songpa-gu, Seoul, Korea 05801 and 22 Saemal-Ro 15gil, Songpa-Gu, Seoul, Korea
05801; and (iii) sending via overnight mail and email a copy of the Summons and Complaint to
Defendant’s counsel (Kim & Chang, Seyang Building, 39, Sajik-ro 8-gil, Jongno-gu, Seoul,
Korea 03170, jbkim@kimchang.com); and
(c) For such other and further relief as this Court deems just and proper.
Dated: New York, New York
January 19, 2024
/s/ David A. Gold
DAVID A. GOLD
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