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  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
  • TISHCHENKO, et al. vs FCA US, LLC Unlimited Civil document preview
						
                                

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STRATEGIC LEGAL PRACTICES A PROFESSIONAL CORPORATION ELECTRONICALLY FILED Tionna Carvalho (SBN 299010) rior Court o lifornia county of Sacramento Sanam Vaziri (SBN 177384) (emailservices@slpattorney.com) 04/09/2024 1888 Century Park East, 19th Floor By A. Mocanu Deputy Los Angeles, CA 90067 Telephone: (310) 929-4900 Facsimile: (310) 943-3838 Attommeys for Plaintiffs ALEKSEY TISHCHENKO AND BRITNEY LYNN TISHCHENKO SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SACRAMENTO 10 11 ALEKSEY TISHCHENKO AND BRITNEY Case No.: 12 24cyoor001 LYNN TISHCHENKO, 13 Hon. Plaintiffs, Dept. 14 vs. 15 COMPLAINT FOR VIOLATION OF 16 FCA US, LLC.; and DOES | through 10, STATUTORY OBLIGATIONS inclusive, 17 Defendants. JURY TRIAL DEMANDED 18 n 19 20 21 22 23 24 25 26 27 28 COMPLAINT; JURY TRIAL DEMANDED Plaintiffs allege as follows: PARTIES 1 As used in this Complaint, the word "Plaintiffs" shall refer to Plaintiffs ALEKSEY TISHCHENKO AND BRITNEY LYNN TISHCHENKO. 2. Plaintiff is a resident of Sacramento County, California. 3 As used in this Complaint, the word "Defendants" shall refer to all Defendants named in this Complaint. 4 Defendant FCA US, LLC. ("Defendant FCA") is a corporation organized and in existence under the laws of the State of Delaware and registered with the California 10 Department of Corporations to conduct business in California. At all times relevant herein, 11 Defendant was engaged in the business of designing, manufacturing, constructing, 12 assembling, marketing, distributing, and selling automobiles and other motor vehicles and 13 motor vehicle components in Sacramento County, California. 14 5 Plaintiffs are ignorant of the true names and capacities of the Defendants sued 15 under the fictitious names DOES 1 to 10. They are sued pursuant to Code of Civil Procedure 16 section 474. When Plaintiffs become aware of the true names and capacities of the Defendants 17 sued as DOES 1 to 10, Plaintiffs will amend this Complaint to state their true names and 18 capacities. n 19 FACTUAL BACKGROUND 20 6 On or about September 7, 2023, Plaintiffs entered into a warranty contract with 21 Defendant FCA regarding a 2022 Ram 1500, vehicle identification number 22 1C6SRFFMONN 132267 (hereafter "Vehicle"), which was manufactured and or distributed by 23 Defendant FCA. 24 7 The warranty contract contained various warranties, including but not limited to 25 the bumper-bumper warranty, powertrain warranty, emission warranty, etc. A true and correct 26 copy of the warranty contract is attached hereto as Exhibit A. The terms of the express 27 warranty are described in Exhibit A and are incorporated herein. In addition, to these 28 warranties, Defendant FCA also provided Plaintiffs with a California Emission Warranty, 1 COMPLAINT; JURY TRIAL DEMANDED which Plaintiffs request Defendant FCA produce as part of its discovery obligations in this case.! 8 Pursuant to the Song-Beverly Consumer Warranty Act (the "Act") Civil Code sections 1790 et seq. the Subject Vehicle constitutes "consumer goods" used primarily for family or household purposes, and Plaintiffs have used the vehicle primarily for those purposes. Plaintiffs are "buyers" of consumer goods under the Act. Defendant FCA is a "manufacturer" and/or "distributor" under the Act. 9 Plaintiffs justifiably revoke acceptance of the Subject Vehicle under Civil Code, section 1794, et seq. by filing this Complaint and/or did so prior to filing the instant Complaint. 10 10. These causes of action arise out of the warranty obligations of FCA in 11 connection with a motor vehicle for which FCA issued a written warranty. 12 11. Defects and nonconformities to warranty manifested themselves within the 13 applicable express warranty period, including but not limited to, engine defects, transmission 14 defects, EGR defects, electrical defects; among other defects and non-conformities. 15 12. Said defects/nonconformities substantially impair the use, value, or safety of 16 the Vehicle. 17 13. The value of the Vehicle is worthless and/or de minimus. 18 14. Plaintiffs purchased the Subject Vehicle as manufactured with FCA's defective n 19 Exhaust Gas Recirculation ("EGR") cooler. 20 15. Plaintiffs are informed, believe, and thereon allege that FCA knew since prior 21 to Plaintiffs purchasing the Subject Vehicle, that the 2022 Ram 1500 vehicles equipped with 22 the 3.0 liter engine have one or more defects in their EGR coolers that can result in thermal 23 fatigue, leading the coolers to crack over time and leak coolant, which can cause combustion 24 within the intake manifold and lead to a vehicle fire and sudden loss of power (the "EGR 25 26 ' Upon information and belief, FCA deliberately refuses to include the terms of the 27 California emissions warranties in its main express warranty booklet so that California consumers are kept in the dark when FCA fails to comply with its warranty obligations under 28 California's 7 years/70,000 miles emissions warranty, or other California emission warranties, including but not limited to, Low Emission Vehicles warranties (which have an even longer warranty term). 2 COMPLAINT; JURY TRIAL DEMANDED Defect"). The EGR Defect can also cause burning of coolant which can damage the emission control catalysts.” 16. Thus, the EGR Defect is a safety concern because it can suddenly affect the driver's ability to control the vehicle or cause a non-collision vehicle fire. Even more troubling, the EGR Defect can cause the vehicle to fail without warning, while the Vehicle is moving at highway speeds. 17. Plaintiffs are informed, believe, and thereon allege that prior to Plaintiffs acquiring the Vehicle, FCA was well aware and knew that the Vehicle was defective but failed to disclose this fact to Plaintiffat the time of sale and thereafter. 10 18. Plaintiffs are informed, believe, and thereon allege that FCA acquired its 11 knowledge of the EGR Defect prior to Plaintiffs acquiring the Vehicle, through sources not 12 available to consumers such as Plaintiffs, including but not limited to pre-production and post- 13 production testing data; early consumer complaints about the EGR Defect made directly to 14 FCA and its network of dealers; aggregate warranty data compiled from FCA's network of 15 dealers; testing conducted by FCA in response to these complaints; as well as warranty repair 16 and part replacements data received by FCA from FCA's network of dealers, amongst other 17 sources of internal information. 18 19. Plaintiffs are informed, believe, and thereon allege that while FCA knew about n 19 the EGR Defect, and its safety risks since prior to Plaintiff purchasing the Subject Vehicle, 20 FCA nevertheless concealed and failed to disclose the defective nature of the Vehicle and its 21 EGR Defect to its sales representatives and Plaintiffs at the time of sale and thereafter. FCA 22 omitted mention of the EGR Defect to its consumers. 23 20. Plaintiffs are reasonable consumers who interacted with sales representatives, 24 considered FCA's advertisement, and/or other marketing materials concerning the FCA 25 26 27 ? FCA indicated in its Safety Recall Report provided to NHTSA that the EGR cooler is 28 defective in 100% of vehicles as the defect lies in the cooler's propensity to crack. See, Part 573 Safety Recall Report for Recall 19V-757 (Oct. 31, 2019) at https://static.nhtsa.gov/odi/rel/2019/RCLRPT- 19V757-3 602.PDF COMPLAINT; JURY TRIAL DEMANDED Vehicles prior to purchasing the Subject Vehicle. Had FCA revealed the EGR Defect, Plaintiffs would have been aware of it and would not have purchased the Subject Vehicle. TOLLING OF THE STATUTES OF LIMITATION 21. To the extent there are any statutes of limitation applicable to any of Plaintiffs’ claims-the running of the limitation periods to any such claims have been tolled by, inter alia, the following doctrines or rules: equitable tolling, the discovery rule, the fraudulent concealment tules, equitable estoppel, the repair rule, and/or class action tolling (e.g., the American Pipe rule) arising from the pendency of Alfonso and Arlene Moran et al. v. FCA US LLC, Case No. 3:17-02594-GPC (the Moran Class Action), in the United States District Court for the 10 Southern District of California; the Moran Class Action was previously known as Ryan and 11 Sarah Wildin et al. v. FCA US LLC, Case No. 3:17-02594-GPC-MDD. The Class Action was 12 filed on December 30, 2017, and the final approval is dated February 15, 2023. 13 22. Plaintiffs discovered Defendant's wrongful conduct alleged herein shortly before 14 the filing of the complaint, as the Vehicle continued to exhibit symptoms of defects following 15 FCA's unsuccessful attempts to repair them. However, FCA failed to provide restitution pursuant 16 to the Song-Beverly Consumer Warranty Act. 17 A Class Action Tolling 18 n 23. Under the tolling rule articulated in Am. Pipe & Const. Co. v. Utah, 414 U.S. 19 538, 94 S. Ct. 756, 38 L. Ed. 2d 713 (1974) (“American Pipe”), the filing of a class action 20 lawsuit in federal court tolls the statute of limitations for the claims of unnamed class members 21 until the class certification issue is resolved. In applying American Pipe tolling to California 22 cases, the California Supreme Court summarized the tolling rule derived from American Pipe 23 and stated that the statute of limitations is tolled from the time of commencement of the suit to 24 the time of denial of certification for all purported members of the class. Jolly v. Eli Lilly & 25 Co., 44 Cal.3d 1103, 1119 (1988). Tolling lasts from the day a class claim is asserted until the 26 day the suit is conclusively not a class action. Falk v. Children's Hosp. Los Angeles, 237 Cal. 27 App. 4th 1454, 1464 (2015). 28 4 COMPLAINT; JURY TRIAL DEMANDED 24. The tolling of Plaintiffs’ individual statute of limitations encourages the protection of efficiency and economy in litigation as promoted by the class action devise, so that putative class members would not find it necessary to seek to intervene or to join individually because of fear the class might never be certified or putative class members may subsequently seek to request exclusion. B Discovery Rule Tolling 25. Plaintiffs had no way of knowing about Defendant’s deception with respect to the defect until the defect manifested itself and Defendant was unable to repair it after a reasonable number of repair attempts. 10 11 26. Within the time period of any applicable statutes of limitation, Plaintiffs could 12 not have discovered through the exercise of reasonable diligence that Defendant were 13 concealing the defect and conduct complained of herein and concealing the companies’ true 14 position with respect to the defect. 15 27. Defendant was under a continuous duty to disclose to Plaintiffs the true 16 character, quality, and nature of the Vehicles suffering from the defect, and the inevitable 17 repairs, costs, time, and monetary damage resulting from the defects. 18 n 28. Plaintiffs did not discover, and did not know of, facts that would have caused a 19 reasonable person to suspect that Defendants had concealed information about the defect in 20 Defendants’ Vehicles prior to and at the time of sale and thereafter, which was discovered by 21 Plaintiffs shortly prior to the filing of this Complaint. 22 23 C. The Repair Doctrine 24 29. The statute of limitations is tolled by various unsuccessful attempts to repair the 25 vehicle.* 26 27 3 See Aced v. Hobbs-Sesack Plumbing Co., 55 Cal.2d 573, 585 (1961) (“The statute of limitations is 28 tolled where one who has breached a warranty claims that the defect can be repaired and attempts to make repairs.”) and A&B Painting & Drywall, Inc. v. Sup. Ct., 25 Cal.App.4th 349, 355 (2002) (“Tolling during a period of repairs rests upon the same basis as does an esfoppel to assert the statute of limitations, i.e., reliance by COMPLAINT; JURY TRIAL DEMANDED 30. Additionally, the limitations period for warranty claims is tolled against a defendant whenever that defendant claims that the defect is susceptible to repair and attempts to repair the defect.* 31. Here, Defendant (and its dealership) undertook to perform various repair measures. During the time in which Defendant represented to Plaintiffs that the Subject Vehicle was fixable and attempted to fix it, the warranty period may have thus been tolled. D. Fraudulent Concealment Tolling (Estoppel) 32. Separately, the statute of limitations is equitably tolled due to Defendant’s 10 fraudulent conduct alleged herein.> 11 33. Defendant (and its agents, representatives, officers, directors, employees, 12 affiliates, and/or dealerships) concealed the defects, minimized the scope, cause, and dangers 13 of the defects with inadequate TSBs and/or Recalls, and refused to investigate, address, and 14 remedy the defects as it pertains to all affected vehicles as set forth herein. 15 34. Furthermore, Defendant’s fraudulent concealment was ongoing. Defendant 16 blamed the symptoms of the defects on other issues and not the actual defect itself and 17 purported to be able to repair. 18 n 19 35. Based on the foregoing, Defendant is estopped from relying on any statutes of 20 limitation in defense of this action. 21 22 the plaintiff upon the words or actions of the defendant that repairs will be made.”). 23 4 “Tolling during a period of repairs generally rests upon the same legal basis as does an estoppel to assert the statute of limitations, i.e., reliance by the plaintiffon the words or actions of the defendant that repairs 24 will be made.” Cardinal Health 301, Inc. v. Tyco Electronics Corp., 169 Cal.App.4th 116, 133-134 (2008). 25 5 Silence, when there is a duty to speak, may be the basis for equitable estoppel. See Dettamanti v. Lompoc Union High School Dist. of Santa Barbra County, 143 Cal. App. 2d 715, 720 (1956) (“The basis for an 26 estoppel may be found in the failure of the party sought to be estopped to speak when he is under a duty to speak as well as in his speaking falsely and in a manner which tends to deceive.”). Estoppel to plead the statute of 27 limitations is a well-accepted doctrine under California law. See 3 Witkin Cal. Proc. 4th § 693 at 885 (“‘[T]he fraudulent concealment by the defendant of the facts upon which the existence of which the cause of action 28 depends tolls the statute,’ and that the statute does not begin to run until discovery . . o” (quoting Kimball v. Pacific Gas & Elec. Co., 220 Cal. 203, 215 (1934)). 6 COMPLAINT; JURY TRIAL DEMANDED 36. By filing this Complaint, Plaintiffs hereby revoke acceptance of the Subject Vehicle yet again. FCA Had Exclusive Knowledge of the EGR Defect 37. FCA had superior and exclusive knowledge of the EGR Defect and knew or should have known that the defect was not known to or reasonably discoverable by Plaintiffs and before they purchased or leased the Subject Vehicle. 38. Defendant knew or should have known, based on FCA's routine monitoring of complaints, that the 2022 Ram 1500 vehicles have a dangerous defect that adversely affects their drivability. Additionally, FCA knew or should have known about the EGR Defect 10 through sources not available to consumers, including FCA's own aggregate pre-market data 11 and other aggregate post-market data from FCA authorized dealers. 12 39. Plaintiffs would not have purchased the Subject Vehicle, or would have paid 13 less for it, had Plaintiffs known of the EGR Defect, given the unsafe nature of the EGR 14 Defect. Furthermore, Plaintiffs unknowingly exposed themselves to the risk of accident, 15 injury, and/or liability to others as a result of the nature or the EGR Defect which can lead to 16 loss of power can suddenly affect the driver's ability to control the vehicle or cause a non- 17 collision vehicle fire. Even more troubling, the EGR Defect can cause the vehicle to fail 18 without warning, while the Vehicle is moving at highway speeds. Plaintiffs are reasonable n 19 consumers who expected the Subject Vehicle to be safe and free of defects, and that FCA 20 would not sell or lease vehicles with known safety-related defects, such as the EGR Defect, 21 and would disclose any such defects to its consumers when it learns of them. 22 40. While it has been fully aware of the EGR Defect, FCA actively concealed the 23 existence and nature of the alleged defect from Plaintiffs at the time of purchase, repair, and 24 thereafter. 25 Al. FCA was inundated with complaints regarding the EGR Defect but rather than 26 repair the problem under warranty, FCA dealers either inform consumers that their vehicles 27 are functioning properly or conduct repairs that merely mask the defect. 28 7 COMPLAINT; JURY TRIAL DEMANDED 42. Making matters worse, in October 2019, FCA issued Recall 19V-757 that told consumers that "the remedy for this condition is not currently available"but that the company was "making every effort to finalize the remedy as quickly as possible." Customers were told that they would be notified "when the remedy is available. Once you receive your follow-up notice, simply contact your dealer right away to schedule a service appointment." However, as FCA knew at the time, but failed to disclose, the part it would identify as an "improved" "fix" was a part it was already installing in trucks, but was not an improvement or a fix. 43. Moreover, the recall advised consumers in the interim to "monitor their coolant 10 levels" and contact their dealers if the levels were "consistently low." This created the 11 impression that consumer monitoring would be adequate to mitigate the danger, and that if a 12 customer made a dealership aware of low coolant levels, then contacting the dealership would 13 enable the customer to obtain some remedy. However, if consumers add coolant to their truck, 14 over time, the existing water/glycol mixture can leak out if there is an EGR cooler crack, 15 creating a situation in which the remaining coolant running through the system is not diluted, 16 and is much more flammable. FCA failed to disclose that its instruction to monitor coolant 17 levels might exacerbate the danger to consumers. n 18 44. FCA later updated the Recall to provide for a part replacement (part number 19 68483334AA, and later, part number CSNDVB11AB). 20 45. FCA has still not fixed the EGR cooler that causes the symptoms associated 21 with the EGR Defect. 22 46. Defendant had an affirmative duty to promptly offer to repurchase or replace 23 the Subject Vehicle at the time it failed to conform the Subject Vehicle to the terms of the 24 express warranty after a reasonable number of repair attempts.® 25 6 4 manufacturer's duty to repurchase a vehicle does not depend on a consumer's request, but instead 26 aris soon as the manufacturer fails to comply with the warranty within a reasonable time. (Krotin v. Porsche Cars North America, Inc. (1995) 38 Cal.App.4th 294, 301-302, 45 Cal.Rptr.2d 10.) Chrysler performed the 27 bridge operation on Santana's vehicle in August 2014 with 30,262 miles on the odometer—within the three-year, 36,000 mile warranty. The internal e-mails demonstrating Chrysler's awareness of the safety risks inherent in the 28 bridge operation were sent in September 2013, and thus Chrysler was well aware of the problem when it performed the bridge operation on Santana's vehicle. Thus, Chrysler's duty to repurchase or provide restitution arose prior to the expiration of the three-year, 36,000 file warranty. Moreover, although we do not have the COMPLAINT; JURY TRIAL DEMANDED 47. Defendant has failed to either promptly replace the Subject Vehicle or to promptly make restitution. 48. Under the Act, Plaintiffs are entitled to reimbursement of the price paid for the vehicle less that amount directly attributable to use by the Plaintiffs prior to the first presentation to an authorized repair facility for a nonconformity. 49. Plaintiffs are entitled to replacement or reimbursement pursuant to Civil Code, section 1794, et seq. Plaintiffs are to rescission of the contract pursuant to Civil Code, section 1794, et seq. 50. Plaintiffs are entitled to recover any "cover" damages under Civil Code, section 10 1794, et seq. 11 S51. Plaintiffs are entitled to recover all incidental and consequential damages 12 pursuant to 1794 et seq. 13 §2. Plaintiffs suffered damages in a sum to be proven at trial in an amount that is 14 not less than $35,001.00. 15 53. Plaintiffs are entitled to all incidental, consequential, and general damages 16 resulting from Defendants’ wrongful conduct alleged herein. 17 FIRST CAUSE OF ACTION 18 BY PLAINTIFFS AGAINST DEFENDANT FCA n 19 VIOLATION OF SUBDIVISION (D) OF CIVIL CODE SECTION 1793.2 20 54. Plaintiffs incorporate by reference the allegations contained in the paragraphs 21 set forth above. 22 55. Defendant FCA and its representatives in this state have been unable to service 23 or repair the Vehicle to conform to the applicable express warranties after a reasonable 24 number of opportunities. Despite this fact, Defendant FCA failed to promptly replace the 25 26 actual five-year, 100,000 mile power train warranty in our record, Santana's expert testified that the no- 27 start/stalling issues Santana experienced were within the scope of the power train warranty, which was still active when Santana requested repurchase in approximately January 2016, at 44,467 miles. Thus the premise of 28 Chrysler's argument—that Santana's request for repurchase was outside the relevant warranty—is not only irrelevant, but wrong." Santana v. FCA US, LLC, 56 Cal. App. 5th 334, 270 Cal. Rptr. 3d 335 (2020). 9 COMPLAINT; JURY TRIAL DEMANDED Vehicle or make restitution to Plaintiffs as required by Civil Code section 1793.2, subdivision (d) and Civil Code section 1793.1, subdivision (a)(2). 56. Plaintiffs have been damaged by Defendant FCA's failure to comply with its obligations pursuant to Civil Code section 1793.2, subdivision (d) and Civil Code section 1793.1, subdivision (a)(2), and therefore bring this cause of action pursuant to Civil Code section 1794. 57. Defendant FCA's failure to comply with its obligations under Civil Code section 1793.2, subdivision (d) was willful, in that Defendant FCA and its representative were aware that they were unable to service or repair the Vehicle to conform to the applicable 10 express warranties after a reasonable number of repair attempts, yet Defendant FCA failed and 11 refused to promptly replace the Vehicle or make restitution. Accordingly, Plaintiffs is entitled 12 to a civil penalty of two times Plaintiffs' actual damages pursuant to Civil Code section 1794, 13 subdivision (c). 14 58. Defendant FCA does not maintain a qualified third-party dispute resolution 15 process which substantially complies with Civil Code section 1793.22. Accordingly, 16 Plaintiffs are entitled to a civil penalty of two times Plaintiffs' actual damages pursuant to 17 Civil Code section 1794, subdivision (e). 18 59. Plaintiffs seek civil penalties pursuant to section 1794, subdivisions (c), and (e) n 19 in the alternative and do not seek to cumulate civil penalties, as provided in Civil Code section 20 1794, subdivision (e). 21 SECOND CAUSE OF ACTION 22 BY PLAINTIFFS AGAINST DEFENDANT FCA 23 VIOLATION OF SUBDIVISION (B) OF CIVIL CODE SECTION 1793.2 24 60. Plaintiffs incorporate by reference the allegations contained in the paragraphs 25 set forth above. 26 61. Although Plaintiffs presented the Vehicle to Defendant FCA's representative in 27 this state, Defendant FCA and its representative failed to commence the service or repairs 28 within a reasonable time and failed to service or repair the Vehicle so as to conform to the 10 COMPLAINT; JURY TRIAL DEMANDED applicable warranties within 30 days, in violation of Civil Code section 1793.2, subdivision (b). Plaintiffs did not extend the time for completion of repairs beyond the 30-day requirement. 62. Plaintiffs have been damaged by Defendant FCA's failure to comply with its obligations pursuant to Civil Code section 1793.2(b), and therefore bring this Cause of Action pursuant to Civil Code section 1794. 63. Plaintiffs have rightfully rejected and/or justifiably revoked acceptance of the Vehicle, and have exercised a right to cancel the purchase. By serving this Complaint, Plaintiffs do so again. Accordingly, Plaintiffs seek the remedies provided in California Civil 10 Code section 1794(b)(1), including the entire contract price. In the alternative, Plaintiffs seek 11 the remedies set forth in California Civil Code section 1794(b)(2), including the diminution in 12 value of the Vehicle resulting from its defects. Plaintiffs believe that, at the present time, the 13 Vehicle's value is de minimis. 14 64. Defendant FCA's failure to comply with its obligations under Civil Code 15 section 1793.2(b) was willful, in that Defendant FCA and its representative were aware that 16 they were obligated to service or repair the Vehicle to conform to the applicable express 17 warranties within 30 days, yet they failed to do so. Accordingly, Plaintiffs are entitled to a 18 civil penalty of two times Plaintiffs' actual damages pursuant to Civil Code section 1794(c). n 19 THIRD CAUSE OF ACTION 20 BY PLAINTIFFS AGAINST DEFENDANT FCA 21 VIOLATION OF SUBDIVISION (A)(3) OF CIVIL CODE SECTION 1793.2 22 65. Plaintiffs incorporate by reference the allegations contained in paragraphs set 23 forth above. 24 66. In violation of Civil Code section 1793.2, subdivision (a)(3), Defendant FCA 25 failed to make available to its authorized service and repair facilities sufficient service 26 literature and replacement parts to effect repairs during the express warranty period. Plaintiffs 27 have been damaged by Defendant FCA's failure to comply with its obligations pursuant to 28 ll COMPLAINT; JURY TRIAL DEMANDED Civil Code section 1793.2(a)(3), and therefore bring this Cause of Action pursuant to Civil Code section 1794. 67. Defendant FCA's failure to comply with its obligations under Civil Code section 1793.2, subdivision (a)(3) was willful, in that Defendant FCA knew of its obligation to provide literature and replacement parts sufficient to allow its repair facilities to effect repairs during the warranty period, yet Defendant FCA failed to take any action to correct its failure to comply with the law. Accordingly, Plaintiffs are entitled to a civil penalty of two times Plaintiffs' actual damages, pursuant to Civil Code section 1794(c). FOURTH CAUSE OF ACTION 10 BY PLAINTIFFS AGAINST DEFENDANT FCA 11 BREACH OF THE IMPLIED WARRANTY OF MERCHANTABILITY 12 (CIV. CODE, § 1791.1; § 1794; § 1795.5) 13 68. Plaintiffs incorporate by reference the allegations contained in the paragraphs 14 set forth above. 15 69. Pursuant to Civil Code section 1792, the sale of the Vehicle was accompanied 16 by Defendant FCA's implied warranty of merchantability. Pursuant to Civil Code section 17 1791.1, the duration of the implied warranty is coextensive in duration with the duration of the 18 express written warranty provided by Defendant FCA, except that the duration is not to n 19 exceed one-year. 20 70. Pursuant to Civil Code section 1791.1 (a), the implied warranty of 21 merchantability means and includes that the Vehicle will comply with each of the following 22 requirements: (1) The Vehicle will pass without objection in the trade under the contract 23 description; (2) The Vehicle is fit for the ordinary purposes for which such goods are used; (3) 24 The Vehicle is adequately contained, packaged, and labelled; (4) The Vehicle will conform to 25 the promises or affirmations of fact made on the container or label. 26 71. The subject vehicle was sold with one or more latent defect(s) set forth above. 27 The existence of the said latent defect(s) constitutes a breach of the implied warranty because 28 the Vehicle (1) does not pass without objection in the trade under the contract description, (2) 12 COMPLAINT; JURY TRIAL DEMANDED is not fit for the ordinary purposes for which such goods are used, (3) is not adequately contained, packaged, and labelled, and (4) does not conform to the promises or affirmations of fact made on the container or label. 72. Plaintiffs have been damaged by Defendant FCA's failure to comply with its obligations under the implied warranty, and therefore bring this Cause of Action pursuant to Civil Code section 1794. FIFTH CAUSE OF ACTION BY PLAINTIFFS AGAINST DEFENDANT FCA (Fraudulent Inducement - Concealment) 10 23. Plaintiffs incorporate by reference the allegations contained in the paragraphs 11 set forth above. 12 74. FCA committed fraud by allowing the Subject Vehicle to be sold to Plaintiffs 13 without disclosing that the Subject Vehicle and its EGR cooler were defective which may 14 result in thermal fatigue, leading the coolers to crack over time and leak coolant, which can 15 cause combustion within the intake manifold and lead to a vehicle fire and sudden loss of 16 power. It can suddenly affect the driver's ability to control the vehicle or cause a non-collision 17 vehicle fire. Even more troubling, the EGR Defect can cause the vehicle to fail without 18 warning, while the Vehicle is moving at highway speeds. n 19 75. Indeed, Plaintiffs allege that prior to the sale of the Subject Vehicle to Plaintiff, 20 FCA knew that the Vehicle and its EGR cooler suffered from an inherent defect, was 21 defective, would fail prematurely, and was not suitable for its intended use. 22 76. FCA was under a duty to Plaintiffs to disclose the defective nature of the 23 Vehicle and its EGR cooler, its safety consequences and/or the associated repair costs 24 because: 25 a. Plaintiffs are informed, believe, and thereon allege that FCA 26 acquired its knowledge of the EGR Defect and its potential 27 consequences prior to Plaintiffs acquiring the Vehicle, through 28 sources not available to consumers such as Plaintiffs, including but 13 COMPLAINT; JURY TRIAL DEMANDED not limited to pre-production testing data, early consumer complaints about the EGR Defect made directly to FCA and its network of dealers, aggregate warranty data compiled from FCA's network of dealers, testing conducted by FCA in response to these complaints, as well as warranty repair and part replacements data received by FCA from FCA's network of dealers, amongst other sources of internal information; FCA was in a superior position from various internal sources to know (or should have known) the true state of facts about the 10 material defects contained in vehicles equipped with the EGR cooler; 11 and 12 Plaintiffs could not reasonably have been expected to learn or 13 discover of the Vehicle's EGR Defect and its potential consequences 14 until well after Plaintiffs purchased the Vehicle. 15 77. In failing to disclose the defects in the Vehicle's EGR cooler, FCA has 16 knowingly and intentionally concealed material facts and breached its duty not to do so. 17 78. The facts concealed or not disclosed by FCA to Plaintiffs are material in that a 18 n 19 reasonable person would have considered them to be important in deciding whether or not to 20 purchase the Vehicle. Had Plaintiffs known that the Vehicle and its EGR cooler were 21 defective at the time of sale, they would not have purchased the Vehicle. 22 79. Plaintiffs are reasonable consumers who interacted with FCA's sales 23 representatives and reviewed materials disseminated by FCA concerning FCA Vehicles prior 24 to purchasing the Subject Vehicle. Had Defendant disclosed the EGR Defect, a safety hazard, 25 26 to its sales representatives and/or the consumer public, Plaintiffs would have been aware of it 27 and would not have purchased the Subject Vehicle. 28 14 COMPLAINT; JURY TRIAL DEMANDED 80. Plaintiffs were harmed by purchasing a vehicle that Plaintiffs would not have leased and/or purchased had Plaintiffs known the true facts about the EGR Defect. 81. Furthermore, Plaintiffs unknowingly exposed themselves to the risk of liability, accident and injury as a result of Defendant's fraudulent concealment of the EGR Defect. PRAYER PLAINTIFFS PRAY for judgment against Defendants as follows: For general, special, and actual damages according to proof; For restitution; For any consequential and incidental damages; 10 For diminution in value; 11 For a civil penalty in the amount of two times Plaintiffs' actual damages 12 pursuant to Civil Code section 1794, subdivision (c) or (e); 13 For punitive damages; 14 g For prejudgment interest at the legal rate; 15 For costs of the suit and Plaintiffs' reasonable attorneys' fees pursuant to 16 Civil Code section 1794, subdivision (d); and 17 For such other relief as the Court may deem proper. 18 n DEMAND FOR JURY TRIAL 19 Plaintiffs hereby demand a jury trial on all causes of action asserted herein. 20 Dated: April 1, 2024 STRATEGIC LEGAL PRACTICES, APC 22 23 m IO _— TIONNA CARVALHO 2> Attommeys for Plaintiffs 24 ALEKSEY TISHCHENKO AND 25 BRITNEY LYNN TISHCHENKO 26 27 28 15 COMPLAINT; JURY TRIAL DEMANDED Exhibit A S E 2 g 3 5 2S = = &z 3 2 2 2 gg 5 g a = 5 = 5 a a a 5 5 2 2 = = zg 3 a S 2 z 2 2 = 2 6 a =& 2 3 58 = 5 8 2 g B5 — 3s Zz & 88 2 &# a a 3 s £ £ a3 2 a 6 DE 2 2 a s = £ g & £ — g a an Ss 2 2% 6 on aa QRAARRAAHROO ca dq Qa Qa tt "a4 a4 a3 a 4 4 28 £6 Bo SZ oO =e o Bz o Zo ox Ze SZ 2 Se ~ + © eeooe Gass 2agna o ® ® ® o o S a GS 2& 5& i< o os o o ° 5 £o ® gS Sa ~ us © 6 5 Sa = aa ag a MOANNNH WO N co 0 90 an a NANNANAYA N ANN o ° 3 oO 8®Q o ® Yn ° 9 2 } oO wo